by Peter | Apr 21, 2023 | Branding
Almost every new entrepreneur inevitably asks Google what to do when starting their business – and the answers show that a huge part of developing your business is to focus on branding. How do you know which type of branding is right for your business? In the same...
by Peter | Mar 14, 2023 | Customer Service
5 strategies that can help resolve a customer complaint in a smooth and professional manner. Complaints happen every day. When a customer complains, it is usually for a good reason or genuine concern. They usually have made a purchase that did not meet their...
by Peter | Nov 24, 2022 | Business
As the year almost comes to an end, you probably have gone through your annual performance appraisal and have familiarised yourself to prepare with your new goals for 2023. In preparation for your performance appraisal, we hope you have analyzed what went well and...
by Peter | Nov 15, 2022 | Human Resource
Good time management is an in-demand skill in today’s workplace. And we’re not just talking about arriving to work on time each day. Punctuality plays a big role in workplace productivity (and especially in job interviews) and can have an even more vital function...
by Peter | Oct 28, 2022 | Human Resource
Do you sometimes feel like your whole life revolves around work – with no time for you to just chill? A solid work-life balance is an essential element of employee well-being. If you’re an employer, it’s something you should not only care about but actively encourage...
