5 strategies that can help resolve a customer complaint in a smooth and professional manner. Complaints happen every day. When a customer complains, it is usually for a good reason or genuine concern. They usually have made a purchase that did not meet their expectation—a product, service, or maybe a combination of the two. In…
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As the year almost comes to an end, you probably have gone through your annual performance appraisal and have familiarised yourself to prepare with your new goals for 2023. In preparation for your performance appraisal, we hope you have analyzed what went well and what could you have done better in 2022. We say we…
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Good time management is an in-demand skill in today’s workplace. And we’re not just talking about arriving to work on time each day. Punctuality plays a big role in workplace productivity (and especially in job interviews) and can have an even more vital function underpinning your personal branding. With this in mind, we look at…
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Do you sometimes feel like your whole life revolves around work – with no time for you to just chill? A solid work-life balance is an essential element of employee well-being. If you’re an employer, it’s something you should not only care about but actively encourage your employees to improve and maintain. Study after study has shown…
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Rather than rely on organic content to drive visitors to your landing page or website, paid marketing channels to allow you to target your advertising based on audience demographics, keywords, search intent, and more. Paid online advertising helps you get in front of customers who are already searching for what you have to offer. Your…
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Having a budget that is realistic for your lifestyle and financial needs is extremely important. A good budget can help you understand how your money is being used and help you make smarter financial and credit decisions. Here are a few tips on how to build a budget: Know where you stand You need to…
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Flyers have been used for decades with great success to help businesses promote their products and services. It is not just club promoters who use flyer marketing, large and small businesses, individual entrepreneurs, non-profit organisations, and politicians also use flyers for marketing. You might wonder, is the flyer marketing still working today? I would say…
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Why do we lose motivation every now and then? Why is it then that some people lose their inner spark over time, which is the pure source of inspiration? Life is full of ups and downs, and sometimes the “downs” or failures disappoint people so much that they lose the drive to achieve their goals.…
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What do I post on social media? The number one question people ask when it comes to social media marketing. The interesting thing here is that there’s really an endless amount of ideas for you to use when it comes to posting on social media. Before you skip this and jump down to the list,…
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What is self-discipline? Self-discipline is a behavior that allows you to learn your strengths and overcome challenges. Self-discipline gives you the ability to focus intently on a task or goal with the purpose of achieving a certain result. Self-discipline is a trait that produces sustainable success over time. Self-disciplined individuals commonly rely on a group…
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