by Peter | Oct 26, 2023 | Customer Service
Your company’s most valuable asset is its customers, and ensuring you engage with them effectively is paramount. Without their support, your business would cease to exist. While attracting new customers through unique products, incentives, and competitive...
by Peter | Mar 14, 2023 | Customer Service
5 strategies that can help resolve a customer complaint in a smooth and professional manner. Complaints happen every day. When a customer complains, it is usually for a good reason or genuine concern. They usually have made a purchase that did not meet their...